Taxes and Fees: An 18% service charge, as well as all applicable state and local taxes, will be added to the nightly room rate.

Deposit: All reservations require a deposit of 50% of the total nightly package rate. We accept Visa, Mastercard, Discover, and American Express credit & debit cards.

Cancellations: Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Cancellations made at least 45 days prior to arrival will result in a refund of the deposit minus a $50.00 cancellation fee per room. No refunds will be given for cancellations made within 45 days of arrival date. Any room night cancellations or shortening the length of stay within 45 days of arrival will result in forfeiting the deposit for those nights. For canceled reservations that are eligible for a refund, please bear in mind that processing may take 5-10 business days.

We highly recommend purchasing travel insurance to ensure that your deposit is not jeopardized due to unforeseen circumstances such as a medical emergency or travel interruption caused by weather or mechanical issues. 

Changes & Cancellations: To cancel or modify an existing reservation, please call (888) 733-5774 between 9:00 am and 5:00 pm ET daily.